Cancellation policy

At Prism, we are committed to providing you with high-quality emotional & psychological assessments. We understand things are contingent to change, so we have outlined our cancellation policy to ensure a smooth and respectful process for all users.

  • Assessment Cancellation

    Notice Period: Users must provide at least 24 hours' notice to cancel or reschedule an assessment without incurring any charges.

    Cancellation Method: Cancellations can be made through the Prism app, by contacting customer support, or by emailing us at [support email address].

  • Assessment2 Cancellation

    Notice Period: Users must provide at least 24 hours' notice to cancel or reschedule an assessment without incurring any charges.

    Cancellation Method: Cancellations can be made through the Prism app, by contacting customer support, or by emailing us at [support email address].

  • Assessment3 Cancellation

    Notice Period: Users must provide at least 24 hours' notice to cancel or reschedule an assessment without incurring any charges.

    Cancellation Method: Cancellations can be made through the Prism app, by contacting customer support, or by emailing us at [support email address].

Changes to the Cancellation Policy

Prism reserves the right to update or modify this cancellation policy at any time. Users will be notified of any significant changes via email or through the app.

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